Refund Policy

Every portrait in your order is previewed free, with a watermark, before checkout. You can look at every style, take your time, and walk away without paying anything. Payment only unlocks the full-resolution, unwatermarked downloads of the portraits you have already seen.

Because the previews show you the actual portraits before purchase, all sales are final once an HD pack is unlocked. We do not offer refunds for a change of mind, for choosing a style you later like less, or for a portrait that matches its preview — the preview is the product, at full size.

If a portrait misses the mark, remember that every order includes one free re-render — use it before reaching for this page.

If something on our side goes wrong, we make it right. That covers situations like:

• You were charged twice for the same order.
• You were charged, but a technical failure on our side blocks your access to the downloads you paid for.

In those cases we will restore your access, extend it, or refund the charge — whichever actually fixes the problem. Email hello@noblebeaststudio.com with your order link and a short description of what happened, and we will sort it out.

A paid order that never unlocks is our failure by definition — see the exception above. You will never be left charged for a pack you could not open.