Good questions
Portrait questions, answered
Everything people ask before their pet's sitting — photos, styles, timing, gifting, downloads and refunds.
Need a hand?
Lost your link? Find your order — it's instant. Anything else, write to support@noblebeaststudio.com and include your order link (or the email you ordered with). Refund questions: the refund policy is short and in plain English.
Getting started
How does it work?
Upload one photo of your pet, pick from 11 portrait styles, and we paint a gallery of portraits from your photo. The previews are free and watermarked, so you see exactly what you're buying. When a portrait delights you, unlock the pack and download the full-resolution files right from your order page.
How much does it cost?
Previews are free. Unlocking is one flat price: the HD Digital Pack is $19.99 and covers every style you chose in your order — there's no per-style charge. Each extra pet in the same order is +$10.00 (so two pets are $29.99, three are $39.99).
Are the previews really free?
Really. Every style, full-size, watermarked, take as long as you like. You only pay if you decide to unlock the downloads — and by then you've seen the actual portraits.
What kind of photo works best?
A clear, front-facing photo in good light — eyes visible, not too far away, not blurry. That's genuinely all it takes; one photo per pet is all we need. (Files up to 8MB.)
How many pets can I include?
Up to 3 pets in one order, painted together in a group portrait. The first pet is included in the pack; each additional pet is +$10.
What styles can I choose from?
Eleven: Pixar-Style 3D, Royal Renaissance, Classic Oil Painting, Watercolor, Astronaut, Superhero, Movie Poster, Birthday Party, Angel / Memorial, and two Christmas sittings — Santa Suit and Winter Scene. You can pick as many as you like; they're all in the same $19.99 pack.
Your portraits
How long until my previews are ready?
Most galleries are ready in about two minutes. Your portraits paint one style at a time, and your order page updates by itself as each lands — at busy times one style can take a few minutes longer. If a card ever shows a failure, its Try again button repaints just that style.
The portrait doesn't quite look like my pet. What can I do?
Every order includes one free re-render: on your order page, use the re-render button on that portrait's card and we'll paint a fresh set of versions of that style for you to choose from. Results also follow the photo — if your first shot was dark or blurry, starting a new order with a clearer photo costs nothing, because previews are free until you unlock.
Can I add more styles after I've ordered?
Pick every style you're curious about up front — they're all in the same flat-price pack, and the picker closes once painting starts. If you realise afterwards that you missed the perfect one, write to support@noblebeaststudio.com and we'll help.
How do I download my portraits?
Unlock the pack on your order page, and every portrait gets its own Download full-res button. The files are yours to keep, and your downloads stay available at your order link — no expiry, no rush.
Can I print the downloads myself?
Yes — the downloads are full-resolution, and they're yours for personal use: print them for your home, your family and gifts at any print shop, as much as you like.
Orders, links & accounts
I lost my order link. Help!
Go to noblebeaststudio.com/recover and enter the email you ordered with — you'll get a list of your orders with their links. Still stuck? Write to support@noblebeaststudio.com and we'll dig it up.
Do I need an account or a password?
No. Your private order link is your key — anyone who has it can view the order, so treat it the way you would a password and share it only with people you trust.
Can I give a portrait as a gift?
Yes — and because it's digital, it's instant: order with a photo of their pet, check the free previews, unlock the pack, and send them your order link whenever you're ready for the reveal. There's no shipping and no deadline — a portrait ordered on December 24th is ready on December 24th.
Do you sell prints or canvases?
Not yet — prints are opening shortly after launch (posters from $29.99, canvas from $54.99), produced and shipped by our print partner. Everything we sell today is digital. In the meantime, your full-resolution downloads can be printed anywhere.
Money & privacy
What's your refund policy?
Because you see every portrait free before paying, sales are final once a pack is unlocked. The exception is when the failure is ours — a duplicate charge, or a technical problem on our side blocking your downloads — in which case we restore your access or refund you, whichever actually fixes it. The full policy is at noblebeaststudio.com/refunds.
What happens to my pet's photo?
It stays yours. We store and process it only to create and deliver your portraits — nothing more. The details are in our Privacy Policy at noblebeaststudio.com/privacy.
Who runs Noble Beast Studio?
Noble Beast Studio is operated by MOYLINEAI LLC, a Massachusetts company. Questions about anything here: support@noblebeaststudio.com.
Ready when you are
One photo, eleven styles, free previews in about two minutes — and the whole gallery for $19.99 only when a portrait delights you.
Start with a free preview